We are absolutely dedicated to giving our customers a great purchasing experience when shopping at canvas crop. This is why, to make our customers feel secure, we have a satisfaction guarantee. Meaning, we are confident you will be satisfied with the results and if otherwise, we will refund you. The refund process involves the full value of the print, without the shipping fees, once you send us the canvas back. Once received, a refund will reflect itself onto your payment method within 2 business days. This guarantee is only active within the 30 days you get your print. Please note that when you make a return, the product will be free from defects in material and workmanship and conform to specifications. Hence, all other warranties, express or implied, including, without limitation, all implied warranties of merchantability and fitness for a particular purpose. Shall in no event be liable for special, indirect, incidental, or consequential damages of any kind or nature due to any cause.
If, by any misfortune, a product was to get damaged in transit. As per our guarantee, we will reprint and reship the order at our cost. However, it is the purchaser’s obligation to provide accurate shipping information. In the absence of such specification, Canvas Crop will not be responsible for any failure to perform due to unforeseen circumstances or causes beyond its ability to reasonably control. Risk of loss, damage or destruction shall pass to the purchaser upon delivery to the carrier.
Our prices are firm fixed prices and they are displayed without taxes. All transportation, insurance, special packaging costs and special taxes are the responsibility of the purchaser. Our website tries to inform you with the most accurate information.
Our server does not allow us to view any payment information. With our shopping system that is managed by Shopify, we can assure you a safe experience when you shop with us. Furthermore, we do not personally sell any of your information to third party companies. Any personal information stored on our end is solely used to identify you via our system. You may be asked to provide such information for verification purposes. You are free not to provide these information to us, the latter may give us inabilities to serve you as a customer.